Privacy Policy — Spanish Links
This Privacy Policy explains how Zachary Hoshio Frizell ("we," "us," or "our"), a sole trader based at 17 St. John's Terrace, Lewes, BN7 2DL, United Kingdom, collects, uses, and protects information when you use the Spanish Links mobile application (the "App"). By using the App, you agree to the collection and use of information as described here.
1. Information We Collect
1.1 Information You Provide
- Account information, if you create an account or log in (e.g. email address, name, or sign-in via Apple/Google).
- Support communications, if you contact us directly (e.g. email content, feedback).
1.2 Information Collected Automatically
- Usage data: puzzles completed, streaks, progress, time spent in the App, features used.
- Device information: device type, operating system, unique device identifiers, language settings.
- Log and diagnostic data: crash reports, performance data, app version.
1.3 Purchase and Subscription Information
When you subscribe to Spanish Links Premium, your purchase is processed by Apple (App Store) or Google (Google Play). We do not receive or store your full payment card details. We receive limited transaction information (e.g. subscription status, purchase date, renewal date, price paid, anonymized/hashed customer identifiers) via our subscription management provider, RevenueCat, to manage entitlements and provide customer support.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App and its features
- Track your learning progress and streaks
- Process and manage your subscription
- Respond to support requests
- Improve the App through aggregated usage analysis
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal obligations
3. Third-Party Services
We use the following third-party service providers, who may process data on our behalf:
| Provider | Purpose |
|---|---|
| Apple App Store | Payment processing, app distribution (iOS) |
| Google Play | Payment processing, app distribution (Android) |
| RevenueCat | Subscription and entitlement management |
| Firebase (Google) | Usage analytics and crash reporting |
Each of these providers has its own privacy policy governing how they handle data. We recommend reviewing:
We do not sell your personal information to third parties.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the App's features, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 7).
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be processed and stored in countries other than your own, including the United States, where our service providers operate. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers of personal data outside the UK/EEA.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent, where processing is based on consent
If you are in the UK or EEA, these rights arise under the UK GDPR / EU GDPR. To exercise any of these rights, contact us at the email address in Section 11.
8. Children's Privacy
The App is not directed at children under 13 (or the relevant minimum age in your country). We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Do Not Track / Analytics Choices
Some device operating systems let you limit ad tracking and analytics identifiers (e.g. via iOS App Tracking Transparency or Android privacy settings). We honor these device-level settings where applicable.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other reasonable means. The "Last updated" date at the top reflects the most recent revision.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: zachary.frizell0@gmail.com
This document is a general-purpose template and has not been reviewed by a lawyer. It reflects common practices for a subscription-based mobile app using RevenueCat, Apple, and Google as payment processors, but should be reviewed and confirmed against your actual data practices (e.g. whether you use analytics tools, collect accounts, etc.) and reviewed by a qualified legal professional before publishing — particularly regarding UK GDPR / EU GDPR compliance.